Yong guan jian dui hua zhong jie ji shou wen ti : hao zhu guan bi xu ju bei de neng nai, xing wei ke xue jia he xin li xue jia gei ni de 10 ge si kao jian cha dian = Dealing with the tough stuff : how to achieve results from crucial conversations / Darren Hill, Alison Hill & Sean Richardson zhu ; Gao Zimei yi
用關鍵對話終結棘手問題 : 好主管必須具備的能耐, 行為科學家和心理學家給你的10個思考檢查點 = Dealing with the tough stuff : how to achieve results from crucial conversations / Darren Hill, Alison Hill & Sean Richardson 著 ; 高子美譯

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