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Dept. of Social Services

 See also this library's entry in the Australian Libraries Gateway.

Library Services - Document Delivery Team

NUC symbol/s: ASSD

Dept. of Social Services | Library Services

Main address:
DSS Library - Document Delivery
71 Athllon Drive
TUGGERANONG   ACT   2900
AUSTRALIA

Postal address:
GPO Box 9820
CANBERRA   ACT   2601
AUSTRALIA

Billing address:
Same as Postal address

ILL email: library.research@dss.gov.au
ILL phone: 02 6146 1922
NB* International callers, add the +61 prefix for Australia and drop the 0 from the area code from phone and fax numbers. For example, 01 2345 6789 becomes +61 1 2345 6789.

Locations added to the National Bibliographic Database (NBD) (access via Libraries Australia)
Supply policy: Willing to supply material from collection
Australian Interlibrary Resource Sharing Code (ILRS Code) is supported.
Requests accepted via: Fax ; Free-form email ; Post ; LA Doc Del ; Phone
Delivery methods supported: Fax - local ; Post ; Express post copies ; Email ; Patron pickup



Former NUC symbol/s: XSSD
International symbol/s: OCLC:ATASD
Former names: Dept of Social Services; Dept of Social Security; Dept of Family & Community Services; Dept of Families, Community Services & Indigenous Affairs; Dept of Families, Housing, Community Services and Indigenous Affairs
Abbreviations and acronyms: DSS
See also this library's entry in the Australian Libraries Gateway (ALG).
Organisation type: Library
Library type/s: Government ; Special
Hours of service: 9.00am-5:00pm Memberships: AGLIN ; ALIA ; ALIES ; GratisNet

Types of material held -
For loan: Audiovisual ; Films and videos ; Monographs
Not for loan: Electronic resources ; Newspapers ; Reference material ; Serials (bound) ; Serials (unbound) ; Archived items, Standards and IT material. New books are not available for 6 months.
Standard conditions of supply: Requests restricted to portfolio related materials. Loans are for 8 weeks and are non-renewable.
For copy: Monographs ; Serials (bound) ; Serials (unbound)
Not for copy: Audiovisual ; Electronic resources ; Films and videos ; Newspapers ; Reference material
Will supply under these copyright conditions: Fair dealing ; Services to the Crown

Conditions of supply for specific material types:

  • Audiovisual: Loans are for 2 weeks and are non-renewable.
  • Films and videos: Loans are for 2 weeks and are non-renewable.

Will supply to: Libraries only

Charges (including Australian GST where applicable):

To Libraries:

Base interlending charge $33.60 per item.
Base copying charge $21.80 per item for up to 25 pages; $5.10 for every additional 25 page/s.

Delivery charges:

$17.70 for Express post or equivalent for copies.

Service levies:

$43.50 for Rush (conditions: Preferred request methods: Phone; LADD)
$65.40 for Express (conditions: Preferred request methods: Phone; LADD)

Exemptions:

No charge: Other libraries with reciprocal arrangements and members of ALIES and GratisNet.

Replacement of lost or damaged items: Replacement cost
Billing options: Libraries Australia payments scheme
Requesters may pay by: Libraries Australia payments scheme

Comments:
If suspended from LADD and we are the only holding please ring the library.

Information last updated: 22 March 2018, 11:53 AM

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