Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors
- Bib ID:
- 3639083
- Format:
- Book
- Online Version:
-
- Table of contents
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- Table of contents
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- Table of contents
- Description:
-
- New York : Haworth Hospitality Press, 2004
- 244 p. : ill. ; 23 cm.
- ISBN:
-
- 0789027542
- 0789027550
- 9780789027542
- Invalid ISBN:
- 7980789027559
- Summary:
-
"Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry."--BOOK JACKET.
- Full contents:
-
- Machine derived contents note: Hospitality, Tourism,
- and Lifestyle Concepts:
- Implications
- for Quality Management
- and Customer Satisfaction
- Contents
- Hospitality, Tourism and Lifestyle Concepts: Implications
- for Quality Management and Customer Satisfaction
- Maree Thyne
- Eric Laws
- Host-Guest Dating: The Potential of Improving the Customer
- Experience Through Host-Guest Psychographic Matching
- Hazel Tucker
- Paul Lynch
- Segmentation of Special Event Attendees Using Personal Values:
- Relationships with Satisfaction and Behavioural Intentions
- Anne-Marie Hede
- Leo Jago
- Margaret Deery
- A Gay Tourism Market:
- Reality or illusion, Benefit or Burden?
- Howard L Hughes
- Escaping the Jungle: An Exploration of the Relationships Between
- Lifestyle Market Segments and Satisfaction with a Nature Based
- Tourism Experience.
- Gianna Moscardo
- 1
- 11
- 33
- 57
- 75
- A Lifestyle Segmentation Analysis of the Backpacker Market
- in Scotland: A Case Study of the Scottish Youth Hostel
- Association
- Maree Thyne
- Sylvie Davies
- Rob Nash
- Lifestyle Segmentation in Tourism and Leisure: Imposing Order
- Or Finding It?
- Noel Scott
- Nick Parfitt,
- Improved Understanding of Tourists' Needs-Cross-Classification
- for Validation of Data-Driven Segments
- Sara Dolni ar
- 95
- 121
- 141
- Hospitality, Tourism,
- and Lifestyle Concepts:
- Implications
- for Quality Management
- and Customer Satisfaction
- Contents
- Hospitality, Tourism and Lifestyle Concepts: Implications
- for Quality Management and Customer Satisfaction
- Maree Thyne
- Eric Laws
- Host-Guest Dating: The Potential of Improving the Customer
- Experience Through Host-Guest Psychographic Matching
- Hazel Tucker
- Paul Lynch
- Segmentation of Special Event Attendees Using Personal Values:
- Relationships with Satisfaction and Behavioural Intentions
- Anne-Marie Hede
- Leo Jago
- Margaret Deery
- A Gay Tourism Market:
- Reality or illusion, Benefit or Burden?
- Howard L Hughes
- Escaping the Jungle: An Exploration of the Relationships Between
- Lifestyle Market Segments and Satisfaction with a Nature Based
- Tourism Experience.
- Gianna Moscardo
- 1
- 11
- 33
- 57
- 75
- A Lifestyle Segmentation Analysis of the Backpacker Market
- in Scotland: A Case Study of the Scottish Youth Hostel
- Association
- Maree Thyne
- Sylvie Davies
- Rob Nash
- Lifestyle Segmentation in Tourism and Leisure: Imposing Order
- Or Finding It?
- Noel Scott
- Nick Parfitt,
- Improved Understanding of Tourists' Needs-Cross-Classification
- for Validation of Data-Driven Segments
- Sara Dolni ar
- 95
- 121
- 141.
- Notes:
- Includes bibliographical references and index.
- Subject:
- Other authors/contributors:
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 2004
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