Communication Competence and Social Interaction Skills in Australian Business Organizations [microform] / Harry Irwin
- Bib ID:
- 5449664
- Format:
- Book and Microform
- Author:
- Irwin, Harry
- Description:
-
- [Washington, D.C.] : Distributed by ERIC Clearinghouse, 1984
- 46 p.
- Summary:
-
Within Australian contexts, and within a dialogic, constructivist framework, this paper reports the development of an instrument (COMCOMP) designed to measure perceptions of communication competence among others at the interpersonal-organizational interface and the use of COMCOMP to identify personal characteristics and skills associated with communication competence as relevant goals for training. The paper also reports on an associated study that examined the relationship between self-perceptions of communication competence and selected social psychological and communication variables, namely cognitive complexity, social perspective taking ability, and communication sensitivity. The paper notes that although the personal characteristics and skills associated with communication competence in others are clearly related to the broad skills areas of empathy and sensitivity, these broad skills areas are only weakly related to attribution of communication competence in the self. In addition, the paper analyzes the implications for business educators of these findings. (Author/HOD)
- Notes:
-
- ERIC Note: Tables and figures contain small print.
- May also be available online. Address as at 14/8/18: https://eric.ed.gov/
- Reproduction:
- Microfiche. [Washington D.C.]: ERIC Clearinghouse microfiches : positive.
- Subject:
- Available From:
- ERIC
- Copyright:
-
In Copyright
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Copyright status was determined using the following information:
- Material type:
- Literary Dramatic Musical
- Published status:
- Published
- Publication date:
- 1984
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