2009-10 Commissioner of Taxation ANNUAL REPORT
|
1
,
2
|
2009-10 Commissioner of Taxation ANNUAL REPORT
|
3
,
4
,
5
,
6
,
7
,
8
,
9
|
Contents
|
10
,
11
|
01 Commissioner's review
|
13
,
14
,
15
,
16
,
17
,
18
,
19
,
20
,
21
,
22
|
02 Our highlights and challenges
|
23
,
24
,
25
,
26
,
27
,
28
,
29
,
30
,
31
,
32
|
03 Report on performance 3.1 ATO program framework
|
33
,
34
|
3.2 Program 1: Shape, design and build administrative systems
|
35
,
36
,
37
,
38
,
39
,
40
,
41
,
42
,
43
,
44
,
45
,
46
,
47
|
3.3 Program 2: Management of revenue collection and transfers
|
48
,
49
,
50
,
51
,
52
,
53
,
54
,
55
,
56
,
57
,
58
,
59
,
60
,
61
,
62
,
63
,
64
,
65
,
66
,
67
|
3.4 Program 3: Compliance assurance and support for revenue collections
|
68
,
69
,
70
,
71
,
72
,
73
,
74
,
75
,
76
,
77
,
78
,
79
,
80
,
81
,
82
,
83
,
84
,
85
,
86
,
87
,
88
,
89
,
90
,
91
,
92
,
93
,
94
,
95
,
96
,
97
,
98
,
99
,
100
,
101
,
102
,
103
|
3.5 Program 4: Compliance assurance and support for transfers and regulation of superannuation funds
|
104
,
105
,
106
,
107
,
108
,
109
,
110
,
111
,
112
,
113
,
114
,
115
,
116
,
117
,
118
,
119
,
120
,
121
,
122
,
123
,
124
,
125
,
126
|
3.6 Program 5: Services to governments and agencies
|
127
,
128
,
129
,
130
,
131
,
132
,
133
,
134
,
135
,
136
,
137
|
3.7 Australian Business Register
|
138
,
139
,
140
,
141
,
142
|
3.8 Tax Practitioners Board
|
143
|
04 ATO governance and accountability 4.1 ATO governance
|
145
,
146
,
147
,
148
,
149
,
150
,
151
,
152
,
153
,
154
,
155
,
156
,
157
,
158
|
4.2 Corporate accountability
|
159
,
160
,
161
,
162
,
163
,
164
,
165
,
166
|
05 Using our resources effectively 5.1 Our people
|
167
,
168
,
169
,
170
,
171
,
172
,
173
,
174
,
175
,
176
,
177
,
178
,
179
,
180
,
181
,
182
|
5.2 Managing our finances
|
183
,
184
,
185
,
186
,
187
,
188
,
189
,
190
|
5.3 Managing our information technology
|
191
,
192
,
193
,
194
,
195
|
06 Measuring our effectiveness
|
197
,
198
,
199
,
200
,
201
,
202
,
203
,
204
,
205
,
206
|
07 Appendixes 7.1 Appendix 1: Legislative reporting requirements
|
207
,
208
,
209
|
7.2 Appendix 2: Laws conferring powers on the Commissioner
|
210
|
7.3 Appendix 3: Change program impacts on key service standards in 2009-10
|
211
,
212
|
7.4 Appendix 4: Freedom of information
|
213
,
214
,
215
,
216
|
7.5 Appendix 5: External scrutiny
|
217
,
218
,
219
,
220
,
221
,
222
,
223
,
224
,
225
,
226
,
227
,
228
|
7.6 Appendix 6: Workforce demographics
|
229
,
230
,
231
,
232
|
7.7 Appendix 7: Ecological and environmental performance
|
233
,
234
,
235
,
236
,
237
|
7.8 Appendix 8: Access for people with disability
|
238
,
239
|
7.9 Appendix 9: Occupational health and safety report
|
240
,
241
,
242
,
243
,
244
|
7.10 Appendix 10: Consultancy services
|
245
,
246
,
247
,
248
,
249
,
250
,
251
|
7.11 Appendix 11: Advertising, direct mail, media placement and market research
|
252
,
253
|
7.12 Appendix 12: OECD comparative information
|
254
|
7.13 Appendix 13: Information provided to law enforcement agencies 2009-10
|
255
,
256
|
7.14 Appendix 14: Non-salary benefits and salary packaging for employees
|
257
|
7.15 Appendix 15: ATO survey results
|
258
,
259
,
260
,
261
|
7.16 Appendix 16: Agency resource statement and resources for Outcome 1
|
262
,
263
,
264
,
265
|
7.17 Appendix 17: Corrections
|
266
|
7.18 Appendix 18: Australian Taxation Office financial statements
|
267
,
268
,
269
,
270
,
271
,
272
,
273
,
274
,
275
,
276
,
277
,
278
,
279
,
280
,
281
,
282
,
283
,
284
,
285
,
286
,
287
,
288
,
289
,
290
,
291
,
292
,
293
,
294
,
295
,
296
,
297
,
298
,
299
,
300
,
301
,
302
,
303
,
304
,
305
,
306
,
307
,
308
,
309
,
310
,
311
,
312
,
313
,
314
,
315
,
316
,
317
,
318
,
319
,
320
,
321
,
322
,
323
,
324
,
325
,
326
,
327
,
328
,
329
,
330
,
331
,
332
,
333
,
334
,
335
,
336
,
337
,
338
,
339
,
340
,
341
,
342
,
343
,
344
,
345
,
346
,
347
|
7.19 Appendix 19: Australian Valuation Office financial statements
|
349
,
350
,
351
,
352
,
353
,
354
,
355
,
356
,
357
,
358
,
359
,
360
,
361
,
362
,
363
,
364
,
365
,
366
,
367
,
368
,
369
,
370
,
371
,
372
,
373
,
374
,
375
,
376
,
377
,
378
,
379
,
380
,
381
,
382
,
383
,
384
,
385
|
08 Reference material 8.1 List of tables
|
387
,
388
,
389
,
390
|
8.2 List of figures
|
390
|
8.3 Glossary
|
391
|
8.4 Abbreviations
|
391
|
8.5 ATO addresses
|
392
|
8.6 Annual report compliance index
|
393
,
394
|
8.7 Index
|
395
,
396
,
397
,
398
,
399
,
400
,
401
,
402
,
403
,
404
,
405
,
406
,
407
,
408
,
409
,
410
,
411
,
412
,
413
,
414
,
415
,
416
,
417
,
418
,
419
,
420
,
421
,
422
,
423
,
424
,
425
,
426
,
427
,
428
,
429
,
430
,
431
,
432
,
433
,
436
|