Annual report / Centrelink

Creator
Australia. Centrelink
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Centrelink, 1998-
Issue
2009/2010, PP no. 243 of 2010
Images
304
Notes
Serial
View Catalogue

Contents

Centrelink Annual Report 2009-10 1
Centrelink Annual Report 2009-10 3 , 4 , 5 , 6
Contents 7 , 8 , 9 , 10 , 11
Chapter 1 Overview 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30
Chapter 2 Improve service delivery 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51
Chapter 3 Support our people to deliver government commitments 52 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67
Chapter 4 Reduce red tape 68 , 69 , 70 , 71 , 72 , 73 , 74 , 75 , 76
Chapter 5 Address fraud, compliance and payment accuracy 78 , 79 , 80 , 81 , 82 , 83 , 84 , 85 , 86 , 87 , 88 , 89 , 90 , 91 , 92 , 93
Chapter 6 Support Indigenous Australians 94 , 95 , 96 , 97 , 98 , 99 , 100 , 101 , 102 , 103 , 104 , 105
Chapter 7 Improve services in rural and regional locations 106 , 107 , 108 , 109 , 110 , 111 , 112 , 113
Chapter 8 Meet diverse needs 114 , 115 , 116 , 117 , 118 , 119 , 120 , 121 , 122 , 123 , 124 , 125 , 126 , 127 , 128 , 129 , 130 , 131 , 132 , 133 , 134 , 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143 , 144 , 145 , 146 , 147 , 148 , 149 , 150 , 151
Chapter 9 Deliver integrated customer service through ICT 152 , 153 , 154 , 155 , 156 , 157 , 158
Chapter 10 Financial reporting 160 , 161 , 162 , 163 , 164 , 165 , 166 , 167 , 168 , 169 , 170 , 171 , 172 , 173 , 174 , 175 , 176 , 177 , 178 , 179 , 180 , 181 , 182 , 183 , 184 , 185 , 186 , 187 , 188 , 189 , 190 , 191 , 192 , 193 , 194 , 195 , 196 , 197 , 198 , 199 , 200 , 201 , 202 , 203 , 204 , 205 , 206 , 207 , 208 , 209 , 210 , 211 , 212
Appendices Appendix A: Commonwealth legislation relevant to Centrelink 214 , 215 , 216 , 217
Appendix B: Occupational health and safety 218 , 219
Appendix C: Freedom of information 220 , 221
Appendix D: Advertising and market research 222 , 223
Appendix E: Ecologically sustainable development and environmental performance 224 , 225 , 226 , 227 , 228 , 229 , 230 , 231
Appendix F: Commonwealth Disability Strategy 232 , 233
Appendix G: Centrelink services delivered on behalf of our partners 234 , 235 , 236 , 237
Appendix H: Employee remuneration overview 238 , 239
Appendix I: Staffing statistics 240 , 241 , 242 , 243 , 244 , 245 , 246 , 247 , 248 , 249 , 250 , 251 , 252 , 253 , 254 , 255
Appendix J: Commonwealth fraud control guidelines certification 256
Appendix K: External scrutiny 257 , 258 , 259 , 260
Appendix L: Consultancy contracts 261 , 262 , 263
Appendix M: Resource statements 264 , 265
Appendix N: Correction of errors in 2008-09 annual report 266 , 267
Appendix O: Compliance index 268 , 269 , 270 , 271 , 272
References Glossary 274 , 275 , 276 , 277
Shortened forms 278 , 279
Index 280 , 281 , 282 , 283 , 284 , 285 , 286 , 287 , 288 , 289 , 290 , 291 , 292 , 293 , 294 , 295 , 296 , 297 , 298 , 299 , 300 , 301
Calling Centrelink 302 , 304

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http://nla.gov.au/nla.obj-1029103749

APA citation

Australia. Centrelink. (1998). Annual report Retrieved September 12, 2026, from http://nla.gov.au/nla.obj-1029103749

MLA citation

Australia. Centrelink. Annual report Canberra: Centrelink, 1998. Web. 12 September 2026 <http://nla.gov.au/nla.obj-1029103749>

Harvard/Australian citation

Australia. Centrelink. 1998, Annual report Centrelink, Canberra viewed 12 September 2026 http://nla.gov.au/nla.obj-1029103749

Wikipedia citation

{{Citation
  | author1=Australia. Centrelink.
  | title=Annual report
  | year=1998
  | section=v. ; 28 cm.
  | issn=1441-4392
  | series=Parliamentary paper (Australia. Parliament)
  | issue=2009/2010, PP no. 243 of 2010
  | location=Canberra
  | publisher=Centrelink
  | url=http://nla.gov.au/nla.obj-1029103749
  | id=nla.obj-1029103749
  | access-date=12 September 2026
  | via=Trove
}}

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