http://nla.gov.au/nla.obj-1343916126
Australian National Audit Office. (2010). The Tax Office's implementation of the Client contact - work management - case management system Retrieved April 15, 2026, from http://nla.gov.au/nla.obj-1343916126
Australian National Audit Office. The Tax Office's implementation of the Client contact - work management - case management system Canberra: Australian National Audit Office, 2010. Web. 15 April 2026 <http://nla.gov.au/nla.obj-1343916126>
Australian National Audit Office. 2010, The Tax Office's implementation of the Client contact - work management - case management system Australian National Audit Office, Canberra viewed 15 April 2026 http://nla.gov.au/nla.obj-1343916126
{{Citation
| author1=Australian National Audit Office.
| title=The Tax Office's implementation of the Client contact - work management - case management system
| year=2010
| section=80 p. : ill. ; 25 cm.
| isbn=0642811504
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 193 of 2010, AR no. 6 (2010/2011)
| location=Canberra
| publisher=Australian National Audit Office
| url=http://nla.gov.au/nla.obj-1343916126
| id=nla.obj-1343916126
| access-date=15 April 2026
| via=Trove
}}
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