http://nla.gov.au/nla.obj-1607921756
Australian National Audit Office & McGinlay, Patrick. (2001). Learning for skills and knowledge - customer service officers : Centrelink Retrieved March 28, 2024, from http://nla.gov.au/nla.obj-1607921756
Australian National Audit Office and McGinlay, Patrick. Learning for skills and knowledge - customer service officers : Centrelink Canberra: Australian National Audit Office, 2001. Web. 28 March 2024 <http://nla.gov.au/nla.obj-1607921756>
Australian National Audit Office & McGinlay, Patrick. 2001, Learning for skills and knowledge - customer service officers : Centrelink Australian National Audit Office, Canberra viewed 28 March 2024 http://nla.gov.au/nla.obj-1607921756
{{Citation
| author1=Australian National Audit Office.
| author2=McGinlay, Patrick.
| title=Learning for skills and knowledge - customer service officers : Centrelink
| year=2001
| section=94 p. ; 25 cm.
| isbn=064244241X
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 162 of 2001, AR no. 9 (2001/2002)
| location=Canberra
| publisher=Australian National Audit Office
| url=http://nla.gov.au/nla.obj-1607921756
| id=nla.obj-1607921756
| access-date=28 March 2024
| via=Trove
}}
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