Annual report / Centrelink

Creator
Australia. Centrelink
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Centrelink, 1998-
Issue
1999/2000, PP no. 316 of 2000
Images
264
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Contents

Centrelink annual report 1999-2000 1 , 3
Centrelink annual report 1999-2000 5 , 6 , 7 , 8
Contents 9
1 Introducing Centrelink 11 , 12 , 13 , 14 , 15 , 16 , 17
2 The Year in Review 19 , 20 , 21 , 22 , 23 , 24 , 25
3 Performance Report 27 , 28 , 29 , 30 , 31
4 Our Client Partnerships 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49
5 Our Customres and Community 51 , 52 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 , 68 , 69 , 70 , 71 , 72 , 73 , 74 , 75 , 76 , 77
6 Our People 79 , 80 , 81 , 82 , 83 , 84 , 85 , 86 , 87 , 88 , 89 , 90 , 91 , 92 , 93 , 94 , 95 , 96 , 97 , 98 , 99
7 Our Cost Efficient Organisation 101 , 102 , 103 , 104 , 105 , 106 , 107 , 108
8 Our Innovative Organisation 109 , 110 , 111 , 112 , 113 , 114 , 115 , 116 , 117 , 118 , 119 , 120 , 121 , 122
9 Corporate Overview of Our Organisation 123 , 124 , 125 , 126 , 127 , 128 , 129 , 130 , 131 , 132 , 133
10 Corporate Governance 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143 , 144
11 Financial Statements 147 , 149 , 151 , 152 , 153 , 154 , 155 , 156 , 157 , 158 , 159 , 160 , 161 , 162 , 163 , 164 , 165 , 166 , 167 , 168 , 169 , 170 , 171 , 172 , 173 , 174 , 175 , 176 , 177 , 178 , 179 , 180
Appendices Appendix i Commonwealth Legislation Relevant to Centrelink 183 , 185 , 186
Appendix ii Committees of the Board Charter for the Audit Committee of the Board of Management 187 , 188 , 189 , 190
Appendix iii Internal and External Scrutiny The Audit Process in 1999-2000 191 , 192 , 193 , 194 , 195
Appendix iv Centrelink Employee Overview 197 , 198 , 199 , 200 , 201 , 202 , 203 , 204 , 205 , 206 , 207 , 208 , 209
Appendix v Consultancy Services Policy for Selection and Engagement of Consultants 211 , 212 , 213 , 214 , 215 , 216 , 217
Appendix vi Advertising and Direct Mail 219 , 220
Appendix vii Privacy Liaison with Privacy Commissioner 221 , 222 , 223
Appendix viii Freedom of Information Information Access 225 , 226 , 227 , 228
Appendix ix Compliance Activity 229 , 230 , 231 , 232
Appendix x Purchasing Activity 233 , 234 , 235
Appendix xi Customer Charter Status and Customer Feedback Handling Report 237 , 238 , 239
Appendix xii Customer Satisfaction Performance Table 241
Appendix xiii Customer Charter Performance Tables 243 , 244
Compliance Index 245 , 246
Alphabetical Index 247 , 248 , 249 , 250 , 251 , 252 , 253 , 254 , 255 , 256
Table and Figure Index 257 , 258
Glossary 259 , 260 , 261 , 264

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http://nla.gov.au/nla.obj-1665784686

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Australia. Centrelink. (1998). Annual report Retrieved January 22, 2022, from http://nla.gov.au/nla.obj-1665784686

MLA citation

Australia. Centrelink. Annual report Canberra: Centrelink, 1998. Web. 22 January 2022 <http://nla.gov.au/nla.obj-1665784686>

Harvard/Australian citation

Australia. Centrelink. 1998, Annual report Centrelink, Canberra viewed 22 January 2022 http://nla.gov.au/nla.obj-1665784686

Wikipedia citation

{{Citation
  | author1=Australia. Centrelink.
  | title=Annual report
  | year=1998
  | section=v. ; 28 cm.
  | issn=1441-4392
  | series=Parliamentary paper (Australia. Parliament)
  | issue=1999/2000, PP no. 316 of 2000
  | location=Canberra
  | publisher=Centrelink
  | url=http://nla.gov.au/nla.obj-1665784686
  | id=nla.obj-1665784686
  | access-date=22 January 2022
  | via=Trove
}}

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