Annual report / Commissioner for Superannuation

Creator
Commonwealth Superannuation Administration (Australia)
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Australian Government Publishing Servcice, c1994-2011
Issue
1999/2000, PP no. 319 of 2000
Images
158
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Contents

COMMISSIONER FOR SUPERANNUATION Annual Report 1999-2000 1
Commissioner for Superannuation Annual Report 1999-2000 3 , 4 , 5
Table of contents 7 , 8 , 9 , 10
Charts 11
Tables 12
Compliance index 13
Additional information available upon request 14
Introduction Commissioner's overview 15 , 16 , 17
Schemes administered 18 , 19
Corporate governance About the Commissioner 21 , 23 , 24
About ComSuper 23
Planning 24
Outcomes and outputs structure 25
Standards of service 26 , 27
Feedback 27 , 28
Benchmarking 28 , 29
Statutory accountability 29
Committees and internal controls 29 , 30
Risk management 30 , 31 , 32
Internal audit 32
Management of resources Finance and accounts 33 , 35
Records management system 36
Staffing 37 , 38 , 39
Establishment of Project Office 39
Managing information technology 40 , 41
Services to Trustees 43 , 45
Fund accounting 45
Billing and revenue collection 45
Audit activities 46
Member communications 46
Military Secretariat 47 , 48
CSS/PSS Boards' Executive Unit 48
Services to contributors Maintenance of contributor accounts 49 , 51 , 52 , 53 , 54
Communication with contributors 55 , 56 , 57 , 58 , 59 , 60 , 61
Initial benefit and transfer payments 62 , 63 , 64 , 65 , 66 , 67 , 68 , 69 , 70 , 71
Services to preserved benefit members Maintenance of preserved benefit member accounts 73 , 75 , 76 , 77
Communication with preserved benefit members 77
Preserved benefit payments 77 , 78 , 79
Services to pensioners Maintenance of pensioner accounts 81 , 83 , 84
Communication with pensioners 84 , 85 , 86
Annual notice to pensioners 86 , 87
General services Review of decisions 89 , 91 , 92 , 93 , 94 , 95
Complaints and ministerials 96
Internet-based services 97 , 98
Appendices Appendix 1: Operational structure 99 , 101 , 102 , 103
Appendix 2: Other schemes administered 104 , 105 , 106
Appendix 3: Staffing overview 107 , 108
Appendix 4: Social Justice and Equity 109 , 110
Appendix 5: Outsourced services 111 , 112 , 113
Appendix 6: Consultancy services 114
Appendix 7: Advertising and market research 115
Appendix 8: Freedom of Information 116 , 117 , 118 , 119 , 120
Appendix 9: Client Service Charter standards 121 , 122 , 123 , 124 , 125 , 126 , 127 , 128 , 129 , 130
Appendix 10: Discretionary grants 131
Appendix 11: Financial statements 132 , 133 , 134 , 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143 , 144 , 145 , 146 , 147 , 148 , 149 , 150 , 151
Glossary 152
Index 153 , 154 , 155 , 156 , 157 , 158

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http://nla.gov.au/nla.obj-1665787243

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Commonwealth Superannuation Administration (Australia). (1994). Annual report Retrieved January 26, 2022, from http://nla.gov.au/nla.obj-1665787243

MLA citation

Commonwealth Superannuation Administration (Australia). Annual report Canberra: Australian Government Publishing Servcice, 1994. Web. 26 January 2022 <http://nla.gov.au/nla.obj-1665787243>

Harvard/Australian citation

Commonwealth Superannuation Administration (Australia). 1994, Annual report Australian Government Publishing Servcice, Canberra viewed 26 January 2022 http://nla.gov.au/nla.obj-1665787243

Wikipedia citation

{{Citation
  | author1=Commonwealth Superannuation Administration (Australia).
  | title=Annual report
  | year=1994
  | section=v. : illustrations ; 25 cm.
  | issn=1031-8585
  | series=Parliamentary paper (Australia. Parliament)
  | issue=1999/2000, PP no. 319 of 2000
  | location=Canberra
  | publisher=Australian Government Publishing Servcice
  | url=http://nla.gov.au/nla.obj-1665787243
  | id=nla.obj-1665787243
  | access-date=26 January 2022
  | via=Trove
}}

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