Annual report / Commissioner for Superannuation
Creator
Commonwealth Superannuation Administration (Australia)
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Australian Government Publishing Servcice, c1994-2011
Issue
1999/2000, PP no. 319 of 2000
Images
158
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Related Documentation
Contents
COMMISSIONER FOR SUPERANNUATION Annual Report 1999-2000
1
Commissioner for Superannuation Annual Report 1999-2000
3
,
4
,
5
Table of contents
7
,
8
,
9
,
10
Charts
11
Tables
12
Compliance index
13
Additional information available upon request
14
Introduction Commissioner's overview
15
,
16
,
17
Schemes administered
18
,
19
Corporate governance About the Commissioner
21
,
23
,
24
About ComSuper
23
Planning
24
Outcomes and outputs structure
25
Standards of service
26
,
27
Feedback
27
,
28
Benchmarking
28
,
29
Statutory accountability
29
Committees and internal controls
29
,
30
Risk management
30
,
31
,
32
Internal audit
32
Management of resources Finance and accounts
33
,
35
Records management system
36
Staffing
37
,
38
,
39
Establishment of Project Office
39
Managing information technology
40
,
41
Services to Trustees
43
,
45
Fund accounting
45
Billing and revenue collection
45
Audit activities
46
Member communications
46
Military Secretariat
47
,
48
CSS/PSS Boards' Executive Unit
48
Services to contributors Maintenance of contributor accounts
49
,
51
,
52
,
53
,
54
Communication with contributors
55
,
56
,
57
,
58
,
59
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60
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61
Initial benefit and transfer payments
62
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63
,
64
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65
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66
,
67
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68
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69
,
70
,
71
Services to preserved benefit members Maintenance of preserved benefit member accounts
73
,
75
,
76
,
77
Communication with preserved benefit members
77
Preserved benefit payments
77
,
78
,
79
Services to pensioners Maintenance of pensioner accounts
81
,
83
,
84
Communication with pensioners
84
,
85
,
86
Annual notice to pensioners
86
,
87
General services Review of decisions
89
,
91
,
92
,
93
,
94
,
95
Complaints and ministerials
96
Internet-based services
97
,
98
Appendices Appendix 1: Operational structure
99
,
101
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102
,
103
Appendix 2: Other schemes administered
104
,
105
,
106
Appendix 3: Staffing overview
107
,
108
Appendix 4: Social Justice and Equity
109
,
110
Appendix 5: Outsourced services
111
,
112
,
113
Appendix 6: Consultancy services
114
Appendix 7: Advertising and market research
115
Appendix 8: Freedom of Information
116
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117
,
118
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119
,
120
Appendix 9: Client Service Charter standards
121
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122
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123
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124
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125
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126
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127
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128
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129
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130
Appendix 10: Discretionary grants
131
Appendix 11: Financial statements
132
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133
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134
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135
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136
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137
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138
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139
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140
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141
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142
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144
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145
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146
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147
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148
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149
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150
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151
Glossary
152
Index
153
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154
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155
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156
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157
,
158
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Work identifier
http://nla.gov.au/nla.obj-1665787243
APA citation
Commonwealth Superannuation Administration (Australia). (1994). Annual report Retrieved April 19, 2024, from http://nla.gov.au/nla.obj-1665787243
MLA citation
Commonwealth Superannuation Administration (Australia). Annual report Canberra: Australian Government Publishing Servcice, 1994. Web. 19 April 2024 <http://nla.gov.au/nla.obj-1665787243 >
Harvard/Australian citation
Commonwealth Superannuation Administration (Australia). 1994, Annual report Australian Government Publishing Servcice, Canberra viewed 19 April 2024 http://nla.gov.au/nla.obj-1665787243
Wikipedia citation
{{Citation
| author1=Commonwealth Superannuation Administration (Australia).
| title=Annual report
| year=1994
| section=v. : illustrations ; 25 cm.
| issn=1031-8585
| series=Parliamentary paper (Australia. Parliament)
| issue=1999/2000, PP no. 319 of 2000
| location=Canberra
| publisher=Australian Government Publishing Servcice
| url=http://nla.gov.au/nla.obj-1665787243
| id=nla.obj-1665787243
| access-date=19 April 2024
| via=Trove
}}
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