Annual report / Centrelink

Creator
Australia. Centrelink
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Centrelink, 1998-
Issue
1998/1999, PP no. 270 of 1999
Images
242
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Contents

Centrelink annual report 1998-99 1 , 3
Centrelink annual report 1998-99 5 , 6 , 7
Contents 9
Introducing Centrelink 11 , 12 , 13 , 14 , 15 , 16 , 17
The Year in Review 19 , 20 , 21 , 22 , 23 , 24 , 25
Performance Report 27 , 28 , 29
Our Client Partnerships 31 , 32 , 33 , 34 , 35 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45
Our Customers and Community 47 , 48 , 49 , 50 , 51 , 52 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 , 68 , 69 , 70
Our People 71 , 72 , 73 , 74 , 75 , 76 , 77 , 78 , 79 , 80
Our Cost Effective Organisation 81 , 82 , 83 , 84 , 85 , 86 , 87 , 88
Our Innovative Organisation 89 , 90 , 91 , 92 , 93
Corporate Overview of Our Organisation 95 , 96 , 97 , 98 , 99 , 100 , 101 , 102 , 103 , 104 , 105
Corporate Governance 107 , 108 , 109 , 110 , 111 , 112 , 113
Financial Statements 115 , 117 , 119 , 120 , 121 , 122 , 123 , 124 , 125 , 126 , 127 , 128 , 129 , 130 , 131 , 132 , 133 , 134 , 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143 , 144 , 145 , 146 , 147 , 148 , 149
Appendices Appendix i Commonwealth Legislation Relevant to Centrelink 151 , 153 , 154
Appendix ii Committees of the Board 155 , 156 , 157
Appendix iii Internal and External Scrutiny 159 , 160 , 161
Appendix iv Staffing Overview 163 , 164 , 165 , 166 , 167 , 168 , 169 , 170 , 171 , 172 , 173 , 174
Appendix v Consultancy Services 175 , 176 , 177 , 178 , 179 , 180 , 181 , 182 , 183 , 184 , 185 , 186 , 187 , 188 , 189 , 190 , 191 , 192 , 193
Appendix vi Advertising and Market Research 195 , 196
Appendix vii Privacy 197 , 198 , 199
Appendix viii Freedom of Information 201 , 202 , 203 , 204
Appendix ix Compliance Activity 205 , 206 , 207
Appendix x Notifiable Events 209 , 210
Appendix xi Customer Charter Status and Customer Feedback Handling Report 211 , 212 , 213
Appendix xii Customer Satisfaction Performance Table 215
Appendix xiii Customer Charter Performance Tables 217 , 218 , 219 , 220 , 221
Appendix xiv The 1998-99 Centrelink Balanced Scorecard 223 , 224 , 225
Alphabetical Index 227 , 228 , 229 , 230 , 231 , 232 , 233 , 234 , 235 , 237 , 238 , 240 , 242

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http://nla.gov.au/nla.obj-1835841827

APA citation

Australia. Centrelink. (1998). Annual report Retrieved April 18, 2025, from http://nla.gov.au/nla.obj-1835841827

MLA citation

Australia. Centrelink. Annual report Canberra: Centrelink, 1998. Web. 18 April 2025 <http://nla.gov.au/nla.obj-1835841827>

Harvard/Australian citation

Australia. Centrelink. 1998, Annual report Centrelink, Canberra viewed 18 April 2025 http://nla.gov.au/nla.obj-1835841827

Wikipedia citation

{{Citation
  | author1=Australia. Centrelink.
  | title=Annual report
  | year=1998
  | section=v. ; 28 cm.
  | issn=1441-4392
  | series=Parliamentary paper (Australia. Parliament)
  | issue=1998/1999, PP no. 270 of 1999
  | location=Canberra
  | publisher=Centrelink
  | url=http://nla.gov.au/nla.obj-1835841827
  | id=nla.obj-1835841827
  | access-date=18 April 2025
  | via=Trove
}}

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