http://nla.gov.au/nla.obj-2013302148
Australia. Parliament. House of Representatives. Standing Committee on Community Affairs & O'Keefe, Neil & Australia. Parliament. House of Representatives. Standing Committee on Community Affairs. (1989). Fairness, courtesy and efficiency? : a report on the quality of service provided by the Department of Social Security, May 1989 Retrieved April 20, 2024, from http://nla.gov.au/nla.obj-2013302148
Australia. Parliament. House of Representatives. Standing Committee on Community Affairs, O'Keefe, Neil and Australia. Parliament. House of Representatives. Standing Committee on Community Affairs. Fairness, courtesy and efficiency? : a report on the quality of service provided by the Department of Social Security, May 1989 Canberra: Australian Govt. Pub. Service, 1989. Web. 20 April 2024 <http://nla.gov.au/nla.obj-2013302148>
Australia. Parliament. House of Representatives. Standing Committee on Community Affairs & O'Keefe, Neil & Australia. Parliament. House of Representatives. Standing Committee on Community Affairs. 1989, Fairness, courtesy and efficiency? : a report on the quality of service provided by the Department of Social Security, May 1989 Australian Govt. Pub. Service, Canberra viewed 20 April 2024 http://nla.gov.au/nla.obj-2013302148
{{Citation
| author1=Australia. Parliament. House of Representatives. Standing Committee on Community Affairs.
| author2=O'Keefe, Neil.
| author3=Australia. Parliament. House of Representatives. Standing Committee on Community Affairs.
| title=Fairness, courtesy and efficiency? : a report on the quality of service provided by the Department of Social Security, May 1989
| year=1989
| section=xii, 72, [4] p. : ill. ; 25 cm.
| isbn=9780644095297,0644095296 (pbk.)
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 115 of 1989
| location=Canberra
| publisher=Australian Govt. Pub. Service
| url=http://nla.gov.au/nla.obj-2013302148
| id=nla.obj-2013302148
| access-date=20 April 2024
| via=Trove
}}
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