Australian National Audit Office & Greenslade, Alan & Maclean, Ian. (1999). IP Australia - productivity and client service Retrieved September 20, 2020, from http://nla.gov.au/nla.obj-2017022846
Australian National Audit Office, Greenslade, Alan and Maclean, Ian. IP Australia - productivity and client service Canberra: Australian National Audit Office, 1999. Web. 20 September 2020 <http://nla.gov.au/nla.obj-2017022846>
Australian National Audit Office & Greenslade, Alan & Maclean, Ian. 1999, IP Australia - productivity and client service Australian National Audit Office, Canberra viewed 20 September 2020 http://nla.gov.au/nla.obj-2017022846
| author1=Australian National Audit Office. | author2=Greenslade, Alan. | author3=Maclean, Ian.
| title=IP Australia - productivity and client service
| section=91 pages ; 25 cm.
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 162 of 1999, AR no. 5 (1999/2000)
| publisher=Australian National Audit Office
| access-date=20 September 2020
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