http://nla.gov.au/nla.obj-2177327676
Australian National Audit Office, author. (2012). Managing aged care complaints : Department of Health and Ageing Retrieved February 14, 2026, from http://nla.gov.au/nla.obj-2177327676
Australian National Audit Office, author. Managing aged care complaints : Department of Health and Ageing Barton, ACT: Australian National Audit Office, 2012. Web. 14 February 2026 <http://nla.gov.au/nla.obj-2177327676>
Australian National Audit Office, author. 2012, Managing aged care complaints : Department of Health and Ageing Australian National Audit Office, Barton, ACT viewed 14 February 2026 http://nla.gov.au/nla.obj-2177327676
{{Citation
| author1=Australian National Audit Office, author.
| title=Managing aged care complaints : Department of Health and Ageing
| year=2012
| section=105 pages ; 25 cm.
| isbn=0642812837 (print),0642812845 (online)
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 430 of 2012, AR no. 10 (2012/2013)
| location=Barton, ACT
| publisher=Australian National Audit Office
| url=http://nla.gov.au/nla.obj-2177327676
| id=nla.obj-2177327676
| access-date=14 February 2026
| via=Trove
}}
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