Annual reports / Commonwealth Ombudsman and Defence Force Ombudsman

Creator
Commonwealth Ombudsman (Australia)
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Australian Government Publishing Service, 1985-
Issue
2008/2009, PP no. 280 of 2009
Images
224
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Contents

Annual Report 2008-2009 1
Annual Report 2008-2009 3 , 4 , 5 , 6
CONTENTS 7 , 8
FOREWORD 9 , 10
Overview CHAPTER 1 Ombudsman's review 11 , 12 , 13 , 14
CHAPTER 2 The organisation 15 , 16 , 17
Performance review CHAPTER 3 Performance report 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34
CHAPTER 4 Management and accountability 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49
CHAPTER 5 Engagement 50 , 51 , 52 , 53 , 54 , 55 , 56 , 57 , 58
Oversight of Australian Government agencies CHAPTER 6 Looking at the agencies 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 , 68 , 69 , 70 , 71 , 72 , 73 , 74 , 75 , 76 , 77 , 78 , 79 , 80 , 81 , 82 , 83 , 84 , 85 , 86 , 87 , 88 , 89 , 90 , 91 , 92 , 93 , 94 , 95 , 96 , 97 , 98 , 99 , 100 , 101 , 102 , 103 , 104 , 105 , 106 , 107 , 108 , 109 , 110 , 111 , 112 , 113 , 114 , 115 , 116 , 117 , 118 , 119 , 120 , 121 , 122 , 123 , 124 , 125 , 126 , 127 , 128 , 129 , 130 , 131
CHAPTER 7 Helping people, improving government 132 , 133 , 134 , 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143
Bicentenary CHAPTER 8 Ombudsmen — 200 years of service 145 , 146 , 147 , 148 , 149 , 150 , 151
Appendixes APPENDIX 1 Freedom of information statement 153 , 154 , 155 , 156 , 157
APPENDIX 2 Presentations by staff 158
APPENDIX 3 Statistics 159 , 160 , 161 , 162 , 163 , 164
APPENDIX 4 Additional reporting on Postal Industry Ombudsman 165 , 166 , 167 , 168
APPENDIX 5 Consultancy services, advertising and market research 169
APPENDIX 6 Agency resource statement and resources for outcomes 170
APPENDIX 7 Financial statements 171 , 172 , 173 , 174 , 175 , 176 , 177 , 178 , 179 , 180 , 181 , 182 , 183 , 184 , 185 , 186 , 187 , 188 , 189 , 190 , 191 , 192 , 193 , 194 , 195 , 196 , 197 , 198 , 199 , 200 , 201 , 202 , 203
References List of tables and figures 205 , 206
REFERENCES Abbreviations and acronyms 207 , 208 , 209
REFERENCES Compliance index 210 , 211
REFERENCES Alphabetical index 212 , 213 , 214 , 215 , 216 , 217 , 218 , 219 , 220 , 221
REFERENCES Contacts 222 , 224

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http://nla.gov.au/nla.obj-2324101151

APA citation

Commonwealth Ombudsman (Australia) & Australia. Defence Force Ombudsman & Commonwealth Ombudsman (Australia). (1985). Annual reports Retrieved January 21, 2025, from http://nla.gov.au/nla.obj-2324101151

MLA citation

Commonwealth Ombudsman (Australia), Australia. Defence Force Ombudsman and Commonwealth Ombudsman (Australia). Annual reports Canberra: Australian Government Publishing Service, 1985. Web. 21 January 2025 <http://nla.gov.au/nla.obj-2324101151>

Harvard/Australian citation

Commonwealth Ombudsman (Australia) & Australia. Defence Force Ombudsman & Commonwealth Ombudsman (Australia). 1985, Annual reports Australian Government Publishing Service, Canberra viewed 21 January 2025 http://nla.gov.au/nla.obj-2324101151

Wikipedia citation

{{Citation
  | author1=Commonwealth Ombudsman (Australia).
  | author2=Australia. Defence Force Ombudsman.
  | author3=Commonwealth Ombudsman (Australia).
  | title=Annual reports
  | year=1985
  | section=v. ; 25 cm.
  | issn=0814-7124
  | series=Parliamentary paper (Australia. Parliament)
  | issue=2008/2009, PP no. 280 of 2009
  | location=Canberra
  | publisher=Australian Government Publishing Service
  | url=http://nla.gov.au/nla.obj-2324101151
  | id=nla.obj-2324101151
  | access-date=21 January 2025
  | via=Trove
}}

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