http://nla.gov.au/nla.obj-2821574863
Western Australia. Parliamentary Commissioner for Administrative Investigations. (2010). 2009-10 survey of complaint handling practices in the Western Australian State and local government sectors Retrieved April 23, 2026, from http://nla.gov.au/nla.obj-2821574863
Western Australia. Parliamentary Commissioner for Administrative Investigations. 2009-10 survey of complaint handling practices in the Western Australian State and local government sectors Perth, W.A: Ombudsman Western Australia, 2010. Web. 23 April 2026 <http://nla.gov.au/nla.obj-2821574863>
Western Australia. Parliamentary Commissioner for Administrative Investigations. 2010, 2009-10 survey of complaint handling practices in the Western Australian State and local government sectors Ombudsman Western Australia, Perth, W.A viewed 23 April 2026 http://nla.gov.au/nla.obj-2821574863
{{Citation
| author1=Western Australia. Parliamentary Commissioner for Administrative Investigations.
| title=2009-10 survey of complaint handling practices in the Western Australian State and local government sectors
| year=2010
| section=1 online resource (53 pages)
| location=Perth, W.A
| publisher=Ombudsman Western Australia
| url=http://nla.gov.au/nla.obj-2821574863
| id=nla.obj-2821574863
| access-date=23 April 2026
| via=Trove
}}
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