9780980290592 (ISBN)
http://nla.gov.au/nla.obj-3263519368
Ombudsman Western Australia, author. (2018). Complaint Handling at Universities: Australasian Best Practices Guidelines : January 2018 Retrieved December 13, 2025, from http://nla.gov.au/nla.obj-3263519368
Ombudsman Western Australia, author. Complaint Handling at Universities: Australasian Best Practices Guidelines : January 2018 Perth, Western Australia: Ombudsman Western Australia, 2018. Web. 13 December 2025 <http://nla.gov.au/nla.obj-3263519368>
Ombudsman Western Australia, author. 2018, Complaint Handling at Universities: Australasian Best Practices Guidelines : January 2018 Ombudsman Western Australia, Perth, Western Australia viewed 13 December 2025 http://nla.gov.au/nla.obj-3263519368
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| author1=Ombudsman Western Australia, author.
| title=Complaint Handling at Universities: Australasian Best Practices Guidelines : January 2018
| year=2018
| section=1 online resource.
| isbn=9780980290592
| location=Perth, Western Australia
| publisher=Ombudsman Western Australia
| url=http://nla.gov.au/nla.obj-3263519368
| id=nla.obj-3263519368
| access-date=13 December 2025
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