State of the service report / Australian Public Service Commission

Creator
Australia. Public Service Commission
Holding Library Call Number
ISBN 9780648215400
Holding Library
Australian Public Service Commission
Created/Published
Canberra : Australian Public Service Commission, 2002-
Issue
(2016 - 2017)
Images
58
Notes
The Australian Public Service Commissioner is required, under the Public Service Act 1999, to report to the Agency’s Minister on the state of the Australian Public Service each year, for presentation to the Parliament.The Australian Public Service Commission prepares the State of the Service Report in collaboration with APS agencies. It shows how the APS supports the Australian Government, the Australian Parliament and the Australian people. Reporting on the Commonwealth Public Service commenced from 1902, by the Public Service Commissioner or Board of Commissioners, under the legislation in force at the time. This collection brings together reports on the state of the Australian Public Service from Federation to the present day. These reports form a valuable record of the history and contributions of the Australian Public Service.You can explore the State of the Service Report collection through Trove. Select 'Explore' or 'Search' to start browsing this collection.

Contents

STATE OF THE SERVICE REPORT 2016-17 1
STATE OF THE SERVICE REPORT 2016-17 3
Contact us 4
Australian Government 5
Contents 6 , 7
Commissioner's foreword 8 , 9
Right people, right place, right time 10 , 11
Employment categories 11 , 12
Transformation of the workforce 13
Enterprise Agreement bargaining 13 , 14
Geographic location 14 , 15
Classification Levels 16
Leadership 16 , 17
Leadership Development program 17
Educational qualifications 18
Learning and development 18
Management in Action program 19
Mobility 19 , 20
Workforce planning 20 , 21
APS job family model 21
Diverse and representative 21 , 22
A culture of inclusion 22 , 23
Women 23 , 24
Aboriginal and Torres Strait Islander peoples 24 , 25
APS Indigenous capability 25
Disability 25 , 26
Non-English speaking background 26
Age 26 , 27
Innovative, collaborative and high performance government 28 , 29
Innovation 29 , 30 , 31 , 32
2017 Public Sector Innovation Awards 31
Collaboration 32 , 33
Communications, collaboration, connectivity 32
Employee engagement 33 , 34
Talent management 34
High Potential Identification Questionnaire 34
Performance management 35
Department of Communications and the Arts —Performance Conversations Framework 36
Australian Public Service Commission—Ripple 37
Management of underperformance 37 , 38
Human labour working alongside digital labour 38
Digital transformation 38 , 39
Digital Continuity 2020 Policy 39
2017 National Archives Awards for Digital Excellence 40
Digital Transformation—National Museum of Australia 41
Augmented intelligence 42
Artificial intelligence versus augmented intelligence 42
Australian Taxation Office—Alex 43
Royal Australian Mint—robots 44
Considerations for the APS 44 , 45
Working anytime and anywhere 46 , 47 , 48
Flatter structures in the APS 49
Connectivity, citizen engagement and new information channels 50
Connectivity 50
Citizen engagement 50 , 51
New information channels 51
Data 52 , 53
Access to data 53 , 54
data.gov.au 54
Data safety and privacy 54 , 55
Data literacy, capability and skills 55 , 56

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http://nla.gov.au/nla.obj-3720446470

APA citation

Australia. Public Service Commission. (2002). State of the service report Retrieved September 15, 2026, from http://nla.gov.au/nla.obj-3720446470

MLA citation

Australia. Public Service Commission. State of the service report Canberra: Australian Public Service Commission, 2002. Web. 15 September 2026 <http://nla.gov.au/nla.obj-3720446470>

Harvard/Australian citation

Australia. Public Service Commission. 2002, State of the service report Australian Public Service Commission, Canberra viewed 15 September 2026 http://nla.gov.au/nla.obj-3720446470

Wikipedia citation

{{Citation
  | author1=Australia. Public Service Commission.
  | title=State of the service report
  | year=2002
  | section=v. ; 25 cm.
  | series=State of the service series.
  | issue=(2016 - 2017)
  | location=Canberra
  | publisher=Australian Public Service Commission
  | url=http://nla.gov.au/nla.obj-3720446470
  | id=nla.obj-3720446470
  | access-date=15 September 2026
  | via=Trove
}}

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