State of the service report / Australian Public Service Commission

Creator
Australia. Public Service Commission
Holding Library Call Number
ISBN 9780980397888
Holding Library
Australian Public Service Commission
Created/Published
Canberra : Australian Public Service Commission, 2002-
Issue
(2006 - 2007)
Images
380
Notes
The Australian Public Service Commissioner is required, under the Public Service Act 1999, to report to the Agency’s Minister on the state of the Australian Public Service each year, for presentation to the Parliament. The Australian Public Service Commission prepares the State of the Service Report in collaboration with APS agencies. It shows how the APS supports the Australian Government, the Australian Parliament and the Australian people. Reporting on the Commonwealth Public Service commenced from 1902, by the Public Service Commissioner or Board of Commissioners, under the legislation in force at the time. This collection brings together reports on the state of the Australian Public Service from Federation to the present day. These reports form a valuable record of the history and contributions of the Australian Public Service. You can explore the State of the Service Report collection through Trove. Select 'Explore' or 'Search' to start browsing this collection.

Contents

State of the Service Report 2006-07 1
State of the Service Report 2006-07 3
Contact and Acknowledgement Information 4
No title 4 , 5
Contents 6 , 7 , 8
List of Tables 9 , 10 , 11
List of Figures 11 , 12 , 13
Preface 15 , 16 , 17
CHAPTER 1 Commissioner’s Overview 19 , 20 , 21
Challenges Facing the APS 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28
CHAPTER 2 Workforce Profile 29
APS Staffing 29 , 30 , 31 , 32
Ongoing and Non-ongoing Employees 32 , 33 , 34
Male and Female Employment 34 , 35
Part-time Employees 35 , 36
Classification Structures 36 , 37 , 38 , 39 , 40
Mobility within the APS 40 , 41
Educational Qualifications 41
Type of Work 41 , 42
Age Profile 42 , 43
Length of Service 43 , 44
Location 44 , 45
Engagements and Separations 45 , 46 , 47
Re-engagement and Prior Service 47 , 48 , 49 , 50
Demography of the SES Leadership Group 50 , 51 , 52
Key Chapter Findings 52 , 53
CHAPTER 3 Employee Engagement and Job Satisfaction 55
Employee Engagement 56 , 57 , 58 , 59
APS Identity and Pride 59
Job Satisfaction 59 , 60
Job Satisfaction Attributes 60 , 61 , 62 , 63 , 64 , 65
Work-Life Balance and Flexible Work Practices 65 , 66 , 67 , 68 , 69
Key Chapter Findings 69 , 70
CHAPTER 4 Attraction, Recruitment and Retention 71
Workforce Planning 71 , 72 , 73 , 74 , 75 , 76 , 77
Attraction 77 , 78 , 79 , 80
Recruitment 80 , 81 , 82 , 83 , 84 , 85
Retention 85 , 86 , 87 , 88 , 89 , 90
Remuneration 90 , 91 , 92 , 93 , 94
Key Chapter Findings 94 , 95 , 96
CHAPTER 5 Diversity 97 , 98
APSED and the Quality of EEO Data 98
Trends in Representation of EEO Groups 98 , 99
Agency Commitment to Workplace Diversity 99 , 100
Aboriginal and Torres Strait Islander Employees 100 , 101 , 102 , 103 , 104 , 105 , 106 , 107 , 108 , 109 , 110
Employees with Disability 110 , 111 , 112 , 113 , 114 , 115 , 116 , 117 , 118 , 119 , 120 , 121
Employees from Non-English Speaking Backgrounds 122 , 123 , 124 , 125
Age Diversity 126 , 127 , 128 , 129
Key Chapter Findings 129 , 130 , 131
CHAPTER 6 Integrity and Fairness 133
Embedding the APS Values and the Code of Conduct 134 , 135 , 136 , 137 , 138
Operation of the Code of Conduct 138 , 139 , 140 , 141 , 142 , 143 , 144 , 145 , 146 , 147
Harassment and Bullying 147 , 148 , 149
Merit and Fairness in APS Employment 149 , 150 , 151 , 152 , 153 , 154 , 155 , 156
SES Engagements 156
Use of Clause 4.2A of the Commissioner’s Directions 156 , 157
Review of Employment Actions 157 , 158 , 159 , 160
Key Chapter Findings 160 , 161 , 162
CHAPTER 7 Leadership, Management and Communication 163
Leadership 164 , 165 , 166 , 167 , 168 , 169 , 170 , 171 , 172 , 173 , 174 , 175 , 176 , 177 , 178 , 179
Management 179 , 180 , 181 , 182 , 183 , 184 , 185 , 186
Communication 186 , 187
Key Chapter Findings 188 , 189 , 190
CHAPTER 8 Organisational Productivity 191
Productivity in the APS 191 , 192
Employee Perceptions of Productivity 192 , 193 , 194 , 195 , 196
Learning and Development 196 , 197 , 198 , 199 , 200 , 201 , 202 , 203 , 204
Workplace Absence (Unscheduled Leave) 204 , 205 , 206 , 207 , 208 , 209 , 210 , 211
Key Chapter Findings 211 , 212 , 213
CHAPTER 9 Organisational Governance 215 , 216
Governance Developments in 2006-07 216 , 217 , 218 , 219 , 220 , 221
Governance Policies, Procedures and Structures 221 , 222 , 223 , 224 , 225 , 226 , 227 , 228 , 229 , 230 , 231 , 232 , 233 , 234 , 235 , 236 , 237
Key Chapter Findings 237 , 238 , 239
CHAPTER 10 Whole of Government 241 , 242
Key Themes in 2006-07 242 , 243 , 244
APS Developments 244 , 245 , 246 , 247
Whole of Government Activity 247 , 248 , 249
Whole of Government Systems 249 , 250 , 251 , 252 , 253 , 254 , 255 , 256 , 257 , 258 , 259 , 260
Whole of Government Culture and Capability 261 , 262 , 263 , 264 , 265
Key Chapter Findings 265 , 266 , 267
CHAPTER 11 Working with the Australian Community 269 , 270
Delivering Services to the Public 270 , 271 , 272 , 273 , 274 , 275 , 276 , 277 , 278 , 279 , 280
Working with External Stakeholders 281 , 282 , 283 , 284 , 285 , 286 , 287 , 288 , 289
Engaging with the Community 289 , 290 , 291 , 292 , 293 , 294 , 295
Key Chapter Findings 296 , 297
CHAPTER 12 Agency Achievements and the Way Forward 299 , 300
A Secure Nation 300 , 301
A Strong and Prosperous Economy 301
A Culture of Enterprise and Innovation 302
A Fair and Decent Society 302 , 303
A Sustainable Environment 303
International Cooperation 303 , 304
The National Story—Celebration and Commemoration 304
A Flexible, Efficient and Responsive Public Service 304 , 305
Conclusion 305
Management Advisory Committee Agencies’ Key Achievements, 2006-07 306 , 307 , 308 , 309 , 310 , 311 , 312 , 313 , 314 , 315 , 316 , 317 , 318 , 319 , 320 , 321 , 322 , 323 , 324 , 325 , 326 , 327
APPENDIX 1 APS Agencies (or semi-autonomous parts of agencies) and APS Employees as at 13 April 2007 329 , 330 , 331
APPENDIX 2 State of the Service Survey Methodologies 333 , 334 , 335 , 336 , 337 , 338 , 339 , 340
APPENDIX 3 Evaluation Methodology 341 , 342 , 343
APPENDIX 4 Factor Analysis 345 , 346 , 347 , 348 , 349 , 350 , 351
Glossary 353 , 354 , 355 , 356 , 357 , 358 , 359
Index 361 , 362 , 363 , 364 , 365 , 366 , 367 , 368 , 369 , 370 , 371 , 372 , 373 , 374 , 375 , 376 , 377 , 378

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http://nla.gov.au/nla.obj-3721419808

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Australia. Public Service Commission. (2002). State of the service report Retrieved July 11, 2026, from http://nla.gov.au/nla.obj-3721419808

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Australia. Public Service Commission. State of the service report Canberra: Australian Public Service Commission, 2002. Web. 11 July 2026 <http://nla.gov.au/nla.obj-3721419808>

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Australia. Public Service Commission. 2002, State of the service report Australian Public Service Commission, Canberra viewed 11 July 2026 http://nla.gov.au/nla.obj-3721419808

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{{Citation
  | author1=Australia. Public Service Commission.
  | title=State of the service report
  | year=2002
  | section=v. ; 25 cm.
  | series=State of the service series.
  | issue=(2006 - 2007)
  | location=Canberra
  | publisher=Australian Public Service Commission
  | url=http://nla.gov.au/nla.obj-3721419808
  | id=nla.obj-3721419808
  | access-date=11 July 2026
  | via=Trove
}}

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