Annual Reports 2009-2010
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Annual Reports 2009-2010
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The Repatriation Commission
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Military Rehabilitation and Compensation Commission
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Department of Veterans" Affairs
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Contents
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Overview
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11
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10
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Secretary's Year In Review
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Veterans' Affairs Portfolio
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History of DVA
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27
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Organisational Structure
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28
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Snapshot of the Veteran Community
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29
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30
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31
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32
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Performance Framework
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33
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34
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How to Contact DVA
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35
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36
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37
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Repatriation Commission Annual Report 2009-2010
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39
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38
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Repatriation Commission Annual Report 2009-10
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41
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43
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44
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FEATURE
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45
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Military Rehabilitation and Compensation Commission Annual Report 2009-2010
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47
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Military Rehabilitation and Compensation Commission Annual Report 2009-10
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49
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51
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52
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FEATURE
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53
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Department of Veterans' Affairs Annual Report 2009-2010
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55
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54
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Management and Accountability
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57
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56
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Management and Accountability Corporate Governance
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FEATURE
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75
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DVA's People
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76
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81
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FEATURE
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80
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Purchasing and Assets Management
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82
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83
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84
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Social Justice and Equity
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85
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86
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87
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Support Services
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88
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FEATURE
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101
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Performance Reporting
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103
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OUTCOME ONE Compensation and Support
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105
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106
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107
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108
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109
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Program 1.1: Veterans' Income Support and Allowances
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110
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111
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112
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113
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114
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115
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Program 1.2: Veterans' Disability Support
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116
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117
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118
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119
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120
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Program 1.3: Assistance to Defence Widows, Widowers and Dependants
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121
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122
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Program 1.4: Assistance and Other Compensation for Veterans and Dependants
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123
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124
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125
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126
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127
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Program 1.5: Veterans' Children Education Scheme
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131
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Program 1.6: Rehabilitation and Compensation Acts Payments – Income Support and Compensation
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133
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Program 1.7: Adjustment to the Rehabilitation and Compensation Acts Liability Provision – Income Support and Compensation
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142
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OUTCOME TWO/ Health
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143
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145
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146
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147
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148
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149
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Program 2.1: General Medical Consultations and Services
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150
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151
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153
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Program 2.2: Veterans' Hospital Services
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154
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155
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156
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Program 2.3: Veterans' Pharmaceutical Benefits
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157
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158
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FEATURE
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158
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Program 2.4: Veterans' Community Care and Support
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159
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160
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162
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Program 2.5: Veterans' Counselling and Other Health Services
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163
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FEATURE
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182
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Program 2.6: Rehabilitation and Compensation Acts – Health and Other Care Services
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183
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184
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185
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186
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Program 2.7: Adjustment to the Rehabilitation and Compensation Acts Liability Provision – Health and Other Care Services
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187
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FEATURE
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188
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OUTCOME THREE Commemorations
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189
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190
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Program 3.1: War Graves and Commemorations
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207
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Program 3.2: Gallipoli-related Activities
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208
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209
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Financial Statements
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211
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Department of Veterans' Affairs Financial Statements for the year ended 30 June 2010
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288
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291
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293
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294
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295
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Defence Service Homes Insurance Scheme Financial Statements 2009-10
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297
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298
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299
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300
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301
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302
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Appendixes
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333
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332
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Appendix A – VEA Facts and Figures
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335
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Appendix B Staffing Overview
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349
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Appendix C Resource Summary Tables
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362
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Appendix D Freedom of Information Act Section 8 Statement
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370
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Appendix E Consultancy Services
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376
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Appendix F Advertising and Market Research
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380
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Appendix G Commonwealth Disability Strategy
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381
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Appendix H Occupational Health and Safety
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391
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Appendix I Consultative Committees
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393
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395
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396
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397
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398
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Appendix J Ecologically Sustainable Development and Environmental Performance
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399
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403
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404
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405
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406
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Appendix K National, State and Territory Treatment Monitoring Forums
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408
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Appendix L List of Figures and Tables
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414
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Glossary and Indexes
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419
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418
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Glossary
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421
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422
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423
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Acronyms and Abbreviations
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424
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425
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426
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427
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Alphabetical Index
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428
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429
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430
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431
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432
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433
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434
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435
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436
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437
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Compliance Index
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438
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439
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440
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441
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444
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