|Management of Family Tax Benefit Overpayments||1|
|Management of Family Tax Benefit Overpayments||4|
|Summary and Recommendations Summary||14|
|Audit Findings and Conclusions 1. Introduction||30|
|2. Preventing FTB debt||53|
|3. Debt Raising and Recovery||78|
|4. Managing the stock of FTB debt||93|
|Appendices Appendix 1: FTB customers||128|
|Appendix 2: More Choice for Families||133|
|Appendix 3: FTB Supplements - historical rates||134|
|Appendix 4: Use of the FTB A Supplement to offset debt||135|
|Appendix 5: Agency responses||137|
|Better Practice Guides||145|
Australian National Audit Office & McFarlane, Michael & Jackson, Kylie & Holbert, Fran. (2006). Management of Family Tax Benefit overpayments Retrieved September 19, 2021, from http://nla.gov.au/nla.obj-790885583
Australian National Audit Office, McFarlane, Michael, Jackson, Kylie and Holbert, Fran. Management of Family Tax Benefit overpayments Canberra: Australian National Audit Office, 2006. Web. 19 September 2021 <http://nla.gov.au/nla.obj-790885583>
Australian National Audit Office & McFarlane, Michael & Jackson, Kylie & Holbert, Fran. 2006, Management of Family Tax Benefit overpayments Australian National Audit Office, Canberra viewed 19 September 2021 http://nla.gov.au/nla.obj-790885583
| author1=Australian National Audit Office.
| author2=McFarlane, Michael.
| author3=Jackson, Kylie.
| author4=Holbert, Fran.
| title=Management of Family Tax Benefit overpayments
| section=143 pages : illustrations ; 25 cm.
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 415 of 2006, AR no. 12 (2006/2007)
| publisher=Australian National Audit Office
| access-date=19 September 2021
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