|2009-10 11 Garrison Support Services Department of Defence||1|
|Garrison Support Services Department of Defence||3|
|Summary and Recommendations Summary||13|
|Audit Findings and Conclusions 1. Introduction||31|
|2. GSS Procurement - 2008 North Queensland Base Services tender||43|
|3. Contract management framework||64|
|4. Contract performance management and measurement||81|
|5. Administration of GSS payments and contract amendments||104|
|6. The GSS Procurement and Contracting Model||125|
|Appendices Appendix 1: Defence comments||133|
|Appendix 2: First round of GSS contracts: announced dates and actual savings||139|
|Appendix 3: Second round of Garrison Support Services contracts and Base Services contracts||140|
|Appendix 4: Efficiency dividends and other savings initiatives||141|
|Appendix 5: Tools and systems related to Performance Management Framework||142|
|Appendix 6: Definition of service type categories||144|
|Current Better Practice Guides||146|
Australian National Audit Office & Ashe, Stewart & Hayman, Rowena & Holbert, Fran. (2009). Garrison support services : Department of Defence Retrieved October 21, 2021, from http://nla.gov.au/nla.obj-790886159
Australian National Audit Office, Ashe, Stewart, Hayman, Rowena and Holbert, Fran. Garrison support services : Department of Defence [Canberra]: Australian National Audit Office, 2009. Web. 21 October 2021 <http://nla.gov.au/nla.obj-790886159>
Australian National Audit Office & Ashe, Stewart & Hayman, Rowena & Holbert, Fran. 2009, Garrison support services : Department of Defence Australian National Audit Office, [Canberra] viewed 21 October 2021 http://nla.gov.au/nla.obj-790886159
| author1=Australian National Audit Office.
| author2=Ashe, Stewart.
| author3=Hayman, Rowena.
| author4=Holbert, Fran.
| title=Garrison support services : Department of Defence
| section=145 pages : col. charts ; 25 cm. + 1 summary pamphlet ( pages ; 21 cm.)
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 397 of 2009, AR no. 11 (2009/2010)
| publisher=Australian National Audit Office
| access-date=21 October 2021
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