Annual report / Centrelink

Creator
Australia. Centrelink
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Centrelink, 1998-
Issue
PP no. 360 of 2011
Images
298
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Contents

Centrelink Annual Report 2010-11 1 , 2
Centrelink Annual Report 2010-11 3 , 4 , 5 , 6
Contents 7 , 8 , 9 , 10 , 11
Chapter 1: Overview 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 , 36
Chapter 2: Progress and implement Service Delivery Reform (Strategic priority—Continue to progress and implement the Service Delivery Reform agenda) 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47
Chapter 3: Provide high quality services (Strategic priority—Continue to provide high quality services to the Australian community) 49 , 50 , 51 , 52 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66
Chapter 4: Contribute to developing and delivering government priorities (Strategic priority—Contribute to the development and delivery of relevant government priorities, such as social inclusion, Closing the Gap, Welfare Reform and COAG emergency management) 69 , 70 , 71 , 72 , 73 , 74 , 75 , 76 , 77 , 78 , 79 , 80 , 81 , 82 , 83 , 84
Chapter 5: Support our people (Strategic priority—Support our people in effectively transitioning to new portfolio arrangements) 87 , 88 , 89 , 90 , 91 , 92 , 93 , 94 , 95 , 96 , 97 , 98 , 99
Chapter 6: Improve the integration of new technology (Strategic priority—Improve the integration of new technology in accordance with government's ICT reform agenda) 101 , 102 , 103 , 104 , 105 , 106 , 107
Chapter 7: Build purposeful relationships (Strategic priority—Build purposeful relationships across government and the Australian community) 109 , 110 , 111 , 112 , 113 , 114 , 115 , 116 , 117 , 118 , 119 , 120 , 121 , 122 , 123 , 124 , 125 , 126
Chapter 8: Ensure service delivery is convenient, accessible and meets diverse needs (Strategic priority—Ensure our service delivery is convenient, accessible and meets the diverse needs of the Australian community) 129 , 130 , 131 , 132 , 133 , 134 , 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143 , 144 , 145 , 146
Chapter 9: Management and accountability 149 , 150 , 151 , 152 , 153 , 154 , 155 , 156 , 157 , 158 , 159 , 160 , 161 , 162 , 163 , 164 , 165 , 166 , 167 , 168 , 169
Chapter 10: Financial reporting 171 , 172 , 173 , 174 , 175 , 176 , 177 , 178 , 179 , 180 , 181 , 182 , 183 , 184 , 185 , 186 , 187 , 188 , 189 , 190 , 191 , 192 , 193 , 194 , 195 , 196 , 197 , 198 , 199 , 200 , 201 , 202 , 203 , 204 , 205 , 206 , 207 , 208 , 209 , 210 , 211 , 212 , 213 , 214 , 215 , 216 , 217 , 218 , 219 , 220
Chapter 11: Appendices Appendix A: Disability reporting 223 , 224
Appendix B: Employee remuneration overview 225 , 226
Appendix C: Staffing statistics 227 , 228 , 229 , 230
Appendix D: Occupational health and safety 231
Appendix E: Centrelink services delivered on behalf of our partners 232 , 233 , 234 , 235 , 236 , 237
Appendix F: Community Advisory Group membership 238
Appendix G: Advertising and market research 239 , 240 , 241
Appendix H: External scrutiny 242 , 243 , 244 , 245
Appendix I: Freedom of information 246 , 247 , 248
Appendix J: Commonwealth Fraud Control Guidelines certification 249
Appendix K: Data Matching Program report on progress in 2010-11—Centrelink and the Data Matching Agency 250 , 251 , 252 , 253 , 254 , 255
Appendix L: Consultancy contracts 256 , 257 , 258 , 259
Appendix M: Ecologically sustainable development and environmental performance 260 , 261 , 262 , 263 , 264 , 265
Appendix N: Resource statements 266 , 267
Appendix O: Correction of errors in 2009-10 annual report 268
Appendix P: Compliance index Glossary 269 , 270 , 271 , 272 , 273 , 274 , 275
Chapter 12: References Glossary 277 , 278 , 279 , 280
Shortened forms 281 , 282 , 283
Index 284 , 285 , 286 , 287 , 288 , 289 , 290 , 291 , 292 , 293 , 294 , 295 , 296 , 297 , 298

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http://nla.gov.au/nla.obj-796402902

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Australia. Centrelink. (1998). Annual report Retrieved October 5, 2022, from http://nla.gov.au/nla.obj-796402902

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Australia. Centrelink. Annual report Canberra: Centrelink, 1998. Web. 5 October 2022 <http://nla.gov.au/nla.obj-796402902>

Harvard/Australian citation

Australia. Centrelink. 1998, Annual report Centrelink, Canberra viewed 5 October 2022 http://nla.gov.au/nla.obj-796402902

Wikipedia citation

{{Citation
  | author1=Australia. Centrelink.
  | title=Annual report
  | year=1998
  | section=v. ; 28 cm.
  | issn=1441-4392
  | series=Parliamentary paper (Australia. Parliament)
  | issue=PP no. 360 of 2011
  | location=Canberra
  | publisher=Centrelink
  | url=http://nla.gov.au/nla.obj-796402902
  | id=nla.obj-796402902
  | access-date=5 October 2022
  | via=Trove
}}

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