Annual reports / Commonwealth Ombudsman and Defence Force Ombudsman

Creator
Commonwealth Ombudsman (Australia)
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Australian Government Publishing Service, 1985-
Issue
PP no. 16 of 2012
Images
248
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Contents

ANNUAL REPORT 2010-2011 1
ANNUAL REPORT 2010-2011 3 , 4 , 5
GUIDE TO THE REPORT 6
CONTENTS 7 , 8
Overview 9 , 10 , 11 , 12 , 13
Chapter 1 Ombudsman’s review 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23
Chapter 2 Organisation overview ORGANISATION OVERVIEW 25 , 26 , 27 , 28 , 29
Chapter 3 Performance report PERFORMANCE REPORT 31 , 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44
Chapter 4 Management and accountability 45 , 46 , 47 , 48 , 49 , 50 , 51 , 52 , 53 , 54 , 55 , 56
Chapter 5 Agencies overview AGENCIES OVERVIEW 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 , 68 , 69 , 70 , 71 , 72 , 73 , 74 , 75 , 76 , 77 , 78 , 79 , 80 , 81 , 82 , 83 , 84 , 85 , 86 , 87 , 88 , 89 , 90 , 91 , 92 , 93 , 94 , 95 , 96 , 97 , 98 , 99 , 100 , 101 , 102 , 103 , 104 , 105 , 106 , 107 , 108 , 109 , 110 , 111 , 112 , 113 , 114 , 115 , 116 , 117 , 118 , 119 , 120 , 121 , 122 , 123 , 124 , 125 , 126 , 127 , 128 , 129 , 130 , 131 , 132 , 133 , 134 , 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143 , 144 , 145 , 146 , 147 , 148 , 149 , 150 , 151 , 152 , 153 , 154 , 155 , 156 , 157 , 158 , 159 , 160 , 161 , 162
Chapter 6 Helping people, improving government HELPING PEOPLE, IMPROVING GOVERNMENT 163 , 164 , 165 , 166 , 167
Chapter 7 Engagement ENGAGEMENT 169 , 170 , 171 , 172 , 173 , 174
Appendixes APPENDIX 1-FREEDOM OF INFORMATION STATEMENT 175 , 176 , 177 , 178
APPENDIX 2-PRESENTATIONS BY STAFF 179 , 180
APPENDIX 3-STATISTICS 181 , 182 , 183 , 184 , 185 , 186 , 187 , 188
APPENDIX 4—ADDITIONAL REPORTING ON POSTAL INDUSTRY OMBUDSMAN 189
APPENDIX 5-CONSULTANCY SERVICES, ADVERTISING AND MARKET RESEARCH 190 , 191
APPENDIX 6-AGENCY RESOURCE STATEMENT AND RESOURCES FOR OUTCOMES 192 , 193
APPENDIX 7—FINANCIAL STATEMENTS 194 , 195 , 196 , 197 , 198 , 199 , 200 , 201 , 202 , 203 , 204 , 205 , 206 , 207 , 208 , 209 , 210 , 211 , 212 , 213 , 214 , 215 , 216 , 217 , 218 , 219 , 220 , 221 , 222 , 223 , 224 , 225 , 226 , 227 , 228 , 229
References LIST OF TABLES AND FIGURES 231 , 232
ABBREVIATIONS AND ACRONYMS 233 , 234
COMPLIANCE INDEX 235 , 236
ALPHABETICAL INDEX 237 , 238 , 239 , 240 , 241 , 242 , 243 , 244 , 245 , 246
CONTACTS 247 , 248

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http://nla.gov.au/nla.obj-804233999

APA citation

Commonwealth Ombudsman (Australia) & Australia. Defence Force Ombudsman & Commonwealth Ombudsman (Australia). (1985). Annual reports Retrieved December 3, 2024, from http://nla.gov.au/nla.obj-804233999

MLA citation

Commonwealth Ombudsman (Australia), Australia. Defence Force Ombudsman and Commonwealth Ombudsman (Australia). Annual reports Canberra: Australian Government Publishing Service, 1985. Web. 3 December 2024 <http://nla.gov.au/nla.obj-804233999>

Harvard/Australian citation

Commonwealth Ombudsman (Australia) & Australia. Defence Force Ombudsman & Commonwealth Ombudsman (Australia). 1985, Annual reports Australian Government Publishing Service, Canberra viewed 3 December 2024 http://nla.gov.au/nla.obj-804233999

Wikipedia citation

{{Citation
  | author1=Commonwealth Ombudsman (Australia).
  | author2=Australia. Defence Force Ombudsman.
  | author3=Commonwealth Ombudsman (Australia).
  | title=Annual reports
  | year=1985
  | section=v. ; 25 cm.
  | issn=0814-7124
  | series=Parliamentary paper (Australia. Parliament)
  | issue=PP no. 16 of 2012
  | location=Canberra
  | publisher=Australian Government Publishing Service
  | url=http://nla.gov.au/nla.obj-804233999
  | id=nla.obj-804233999
  | access-date=3 December 2024
  | via=Trove
}}

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