Annual reports / Commonwealth Ombudsman and Defence Force Ombudsman

Creator
Commonwealth Ombudsman (Australia)
Call Number
Nq 328.94 AUS
Created/Published
Canberra : Australian Government Publishing Service, 1985-
Issue
2003/2004, PP no. 349 of 2004
Images
184
Notes
Serial
View Catalogue

Contents

annual report 2003-2004 1
annual report 2003-2004 3 , 4 , 5
CONTACTING THE COMMONWEALTH OMBUDSMAN 6
TABLE OF CONTENTS 7 , 8
foreword 9 , 10
CHAPTER 1 year in review 11 , 12 , 13 , 14 , 15 , 16
CHAPTER 2 about us 17 , 18 , 19 , 20 , 21
CHAPTER 3 performance report 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34
CHAPTER 4 a national operation 35 , 36 , 37 , 38
CHAPTER 5 looking at the agencies 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51 , 52 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 , 68 , 69 , 70 , 71 , 72 , 73 , 74 , 75 , 76 , 77 , 78 , 79 , 80 , 81
CHAPTER 6 how the ombudsman helped people 82 , 83 , 84 , 85 , 86 , 87 , 88 , 89 , 90 , 91
CHAPTER 7 problem areas in government decision making 92 , 93 , 94 , 95 , 96 , 97 , 98 , 99
CHAPTER 8 promoting good administration 100 , 101 , 102 , 103 , 104 , 105 , 106 , 107
CHAPTER 9 challenges in complaint handling 108 , 109 , 110 , 111 , 112 , 113 , 114
CHAPTER 10 accountability and management 115 , 116 , 117 , 118 , 119 , 120 , 121 , 122 , 123
CHAPTER 11 freedom of information statement 124 , 125 , 126
CHAPTER 12 statistics 127 , 128 , 129 , 130 , 131 , 132 , 133
financial statements 134 , 135 , 136 , 137 , 138 , 139 , 140 , 141 , 142 , 143 , 144 , 145 , 146 , 147 , 148 , 149 , 150 , 151 , 152 , 153 , 154 , 155 , 156 , 157 , 158 , 159 , 160 , 161 , 162 , 163 , 164 , 165 , 166 , 167 , 168 , 169 , 170 , 171 , 172
APPENDIX presentations and papers by staff 173
REFERENCES abbreviations and acronyms 174 , 175
compliance index 176
alphabetical index 177 , 178 , 179 , 180 , 181
contacts 182 , 184

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http://nla.gov.au/nla.obj-934497493

APA citation

Commonwealth Ombudsman (Australia) & Australia. Defence Force Ombudsman & Commonwealth Ombudsman (Australia). (1985). Annual reports Retrieved May 28, 2022, from http://nla.gov.au/nla.obj-934497493

MLA citation

Commonwealth Ombudsman (Australia), Australia. Defence Force Ombudsman and Commonwealth Ombudsman (Australia). Annual reports Canberra: Australian Government Publishing Service, 1985. Web. 28 May 2022 <http://nla.gov.au/nla.obj-934497493>

Harvard/Australian citation

Commonwealth Ombudsman (Australia) & Australia. Defence Force Ombudsman & Commonwealth Ombudsman (Australia). 1985, Annual reports Australian Government Publishing Service, Canberra viewed 28 May 2022 http://nla.gov.au/nla.obj-934497493

Wikipedia citation

{{Citation
  | author1=Commonwealth Ombudsman (Australia).
  | author2=Australia. Defence Force Ombudsman.
  | author3=Commonwealth Ombudsman (Australia).
  | title=Annual reports
  | year=1985
  | section=v. ; 25 cm.
  | issn=0814-7124
  | series=Parliamentary paper (Australia. Parliament)
  | issue=2003/2004, PP no. 349 of 2004
  | location=Canberra
  | publisher=Australian Government Publishing Service
  | url=http://nla.gov.au/nla.obj-934497493
  | id=nla.obj-934497493
  | access-date=28 May 2022
  | via=Trove
}}

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