|2003-2004 Management of Internet Portals at the Department of Family and Community Services||1|
|Management of Internet Portals at the Department of Family and Community Services||3|
|Summary and Recommendations Summary||9|
|Audit Findings and Conclusions 1. Introduction||19|
|3. Measuring Efficiency and Effectiveness||35|
|4. Management and Control||46|
|Appendix Appendix 1: FaCS' Response to the Audit Report in Full||59|
|Better Practice Guides||69|
Australian National Audit Office & Turner, Eric & Holbert, Fran & McElwee, Alexandra. (2004). Management of internet portals at the Department of Family and Community Services Retrieved October 21, 2021, from http://nla.gov.au/nla.obj-958842688
Australian National Audit Office, Turner, Eric, Holbert, Fran and McElwee, Alexandra. Management of internet portals at the Department of Family and Community Services Canberra: Australian National Audit Office, 2004. Web. 21 October 2021 <http://nla.gov.au/nla.obj-958842688>
Australian National Audit Office & Turner, Eric & Holbert, Fran & McElwee, Alexandra. 2004, Management of internet portals at the Department of Family and Community Services Australian National Audit Office, Canberra viewed 21 October 2021 http://nla.gov.au/nla.obj-958842688
| author1=Australian National Audit Office.
| author2=Turner, Eric.
| author3=Holbert, Fran.
| author4=McElwee, Alexandra.
| title=Management of internet portals at the Department of Family and Community Services
| section=68 pages ; 25 cm.
| series=Parliamentary paper (Australia. Parliament) ;
| issue=PP no. 11 of 2004, AR no. 27 (2003/2004)
| publisher=Australian National Audit Office
| access-date=21 October 2021
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